Your privacy is our absolute priority at ybet99. This document clearly and transparently explains how we collect, store, use, and protect every piece of personal information you share with us while using the ybet99 platform.
Our Privacy Commitment
All personal and financial data belonging to ybet99 members is encrypted using 256-bit SSL technology – the same security standard adopted by leading Malaysian banks such as Maybank and CIMB.
Ybet99 has never and will never sell, rent, or disclose members' personal data to any third party for marketing or any other purpose without your explicit prior consent.
Ybet99 only collects data that is strictly necessary to provide our services to you. We do not collect information that is irrelevant or unnecessary for the operation of our platform.
As a ybet99 member, you have the full right to access, correct, or request the deletion of your personal data at any time. Contact our support team to submit any data-related request.
The ybet99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards, ensuring your rights are always protected.
We believe you have the right to know exactly what happens to your data. This Privacy Policy is written in clear, plain language – free from confusing legal jargon.
Welcome to the ybet99 Privacy Policy. At ybet99, we understand that trust is the foundation of the relationship we build with every one of our members. When you entrust us with your personal information, we take that responsibility very seriously.
This Privacy Policy explains in detail how ybet99 – Malaysia's leading online casino and Sports Betting platform – collects, uses, stores, protects, and in certain circumstances, shares your personal data. It applies to all users who access ybet99.best and all services provided through it.
We are committed to fully protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. If you have any questions about this policy, feel free to reach us at support@ybet99.best.
By registering an account with ybet99 or continuing to use our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.
Ybet99 collects various categories of information to enable us to deliver services that are safe, efficient, and relevant to you. The following are the types of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, national identity card number (MyKad), date of birth | Mandatory (KYC) |
| Contact Data | Malaysian phone number, email address | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet (TnG, GrabPay, DuitNow) | Mandatory (Withdrawal) |
| Transaction Data | Deposit, withdrawal, betting, and winnings history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Games played, session duration, betting preferences | Automatic |
| Communication Data | Support chat records, complaints, emails | Where applicable |
Ybet99 not collect sensitive information such as biometric data, political affiliations, or religious beliefs without a lawful basis and your explicit consent.
Your personal data is collected through several channels depending on how you interact with the ybet99 platform:
Ybet99 uses your personal data for the following purposes only:
ybet99 may use your information to send you relevant promotional offers and bonus updates. You can opt out of these marketing communications at any time by updating your notification preferences in your account settings.
Ybet99 takes an extremely cautious approach to sharing personal data. We does not sell, rent, or disclose your personal data to third parties for their own marketing purposes.
However, there are limited circumstances in which ybet99 may share your data with certain parties:
All third parties that receive your data from ybet99 are bound by strict confidentiality agreements and may only use that data for the agreed purposes.
Ybet99 continually invests in the latest security infrastructure to keep your personal data safe at all times. The technical and organisational security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach that may affect your rights or freedoms, we will notify you promptly in accordance with applicable legal requirements.
Your account security also depends on your own actions. Please use a strong password, never share your login credentials with anyone, and enable two-factor authentication (2FA) for an extra layer of protection on your ybet99 account.
Ybet99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Throughout active account period + 5 years | AML/PDPA Requirements |
| Transaction Records | 7 years from the transaction date | Income Tax Act |
| KYC Documents | 5 years after account closure | AML Requirements |
| Communication Records | 2 years from the last date | Business Operations |
| Technical Log Data | 12 months | System Security |
| Marketing Data | Until you withdraw consent | User Consent |
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
The ybet99 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you browse our website.
| Cookie Types | Purpose | Category |
|---|---|---|
| Session Cookies | Maintaining your login status during an active session | |
| Security Cookies | Detecting unauthorised activity and protecting accounts | |
| Preference Cookies | Saving your language settings and game preferences | |
| Analytics Cookies | Helping us understand how players use the platform |
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the ybet99 platform and your gaming experience.
As a ybet99 user and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data.
You may request a copy of the personal data we hold about you at any time. We will fulfil such requests within 21 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly in your ybet99 account settings.
You may request the deletion of your personal data under certain circumstances. Such requests are subject to legal retention obligations binding on ybet99, including AML requirements.
For data collected based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting ybet99's core services to you.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing. Contact us at support@ybet99.best to raise any objection.
To exercise any of the rights above, please contact the ybet99 support team via live chat or email at support@ybet99.best. We will process your request within the timeframe prescribed by applicable law.
In the course of operating the ybet99 platform, some of your personal data may be transferred to or accessed from outside Malaysia – for example, when you play live casino games operated by Evolution Gaming from their overseas studios, or when information is processed by server infrastructure that may be located in other countries.
All such data transfers are carried out with adequate safeguards, including:
The ybet99 platform may contain links or integrations with third-party services, including payment providers such as Touch 'n Go eWallet, GrabPay, and DuitNow, or gaming providers such as Pragmatic Play and Evolution Gaming. ybet99 Privacy Policy not applies to those third-party websites or services.
We encourage you to read the Privacy Policy of each third-party service provider you use separately, as their privacy practices may differ from those of ybet99.
Ybet99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or improvements to our services.
When we make material changes to this Privacy Policy, we will:
Your continued use of the ybet99 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. If you disagree with any changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints about how ybet99 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 14 calendar days from the date your request is received.
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