Terms & Conditions ybet99 – Malaysia Online Casino Platform Usage Policy

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the ybet99 platform, accessible via ybet99.best ("Platform"). By registering an account, making a deposit, or using any services provided by ybet99, you acknowledge that you have read, fully understood, and agree to be bound by these Terms.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy ybet99, all of which together form the entire agreement between you and ybet99.

2 Member Eligibility

To register and use the ybet99 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration
• A Malaysian citizen or lawful permanent resident
• Have the legal capacity to enter into a binding agreement
• Not currently subject to a playing ban imposed by any regulatory body
• Not registering from a region that prohibits or restricts the use of online gaming platforms
• Not an employee, partner, or immediate family member of a ybet99 employee

Ybet99 reserves the right to request proof of age or identity at any time. Failure to provide the required documents within the stipulated timeframe may result in your account being suspended until verification is complete.

3 Account Registration

Each ybet99 member is only permitted to hold one (1) account only. Multiple account registrations are strictly prohibited and may result in all associated accounts being suspended and balances refunded after deduction of any applicable administrative costs.

During registration, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as per your identification document
• An active Malaysian mobile phone number
• A valid email address (if required)
• Bank account or e-wallet details for withdrawal purposes

You are fully responsible for ensuring that all information provided is accurate and truthful. Any false or misleading information discovered during the KYC (Know Your Customer) process may result in account termination without prior notice.

You are also responsible for keeping your ybet99 account password and login details secure. ybet99 will never ask for your password via email or unofficial channels. All activity carried out through your account is your sole responsibility.

4 Deposit & Payment

Ybet99 accepts deposits via a range of approved Malaysian payment methods. All deposits must be made using a payment method registered in the member's own name – third-party deposits are not permitted.

Ybet99 does not charge any fees on deposits. However, payment service providers may impose certain charges that are beyond ybet99's control. All deposits are final once processed and are non-refundable, except in exceptional circumstances that require review by ybet99 management.

5 Withdrawals

Winnings withdrawals on ybet99 can be made via the same payment method used for deposit. Please note the following terms and conditions that apply to withdrawals:

• Minimum withdrawal: RM 50 per transaction
• Maximum daily withdrawal: subject to your VIP tier
• First-time withdrawals may require identity verification (KYC), which can take up to 24 hours
• Subsequent withdrawals are typically processed within 5 to 15 minutes
• The withdrawal method must be the same as, or consistent with, the deposit method used
• Ybet99 does not charge any processing fees for withdrawals

If you receive a bonus and wish to make a withdrawal, all wagering requirements associated with that bonus must be fully met before the withdrawal can be approved.

Ybet99 reserves the right to request additional documents — including a copy of your ID, bank statement, or proof of e-wallet ownership — prior to approving any withdrawal, for security and compliance purposes.

6 Bonuses & Promotions

Ybet99 offers a wide range of bonuses and promotions from time to time to enhance the playing experience for our members. All bonuses are subject to specific terms and conditions as stated in each promotional offer.

General conditions that apply to all bonuses at ybet99:

• Each bonus carries a wagering requirement that must be met before any withdrawal is permitted
• Bonus is valid for one account, one phone number, one IP address, and one device only
• Bonuses cannot be combined with other offers unless stated otherwise
• Unused bonuses that are not utilised within the validity period will expire automatically
• Ybet99 reserves the right to void any bonus obtained through unauthorised means or misuse
• The welcome bonus is available to new members only who have not previously received any bonus from ybet99

7 Game Rules

All games available on ybet99 — including online slots, live casino (baccarat, roulette, blackjack, dragon tiger), Sports Betting (Liga Super Malaysia, EPL, badminton, NBA, Formula 1, e-sports), and other table games — have their own specific rules, which can be accessed directly within the game interface.

In general, the following rules apply to all games at ybet99:

• All game results are final and not subject to dispute unless a verifiable technical failure has occurred
• In the event of a technical issue during a gaming session, ybet99 reserves the right to void the affected rounds and refund the related bets.
• Bets placed after the official close of betting (for sports) are void and will be refunded
• Ybet99 uses an independently certified RNG (Random Number Generator) system for all slots and digital table games
• For Live Casino, matches are hosted by real human dealers and streamed live from a licensed studio

8 Prohibited Conduct

To maintain a fair and safe gaming environment for all ybet99 members, the following actions are is strictly prohibited and may result in immediate account termination:

• Registering more than one account (duplicate accounts) under any circumstances
• Using automated software, bots, scripts, or any third-party tools to play or place bets
• Colluding or cooperating with other players to cheat or gain an unfair advantage
• Abusing bonuses, promotions, or free offers in ways not intended by the offer's terms
• Making deposits using funds derived from illegal activities
• Threatening, harassing, or using abusive language towards staff or other players
• Sharing your login credentials or allowing another party to use your account
• Attempting to gain unauthorised access to ybet99's systems or databases

Should any of the above violations be confirmed through ybet99's internal investigation, all winnings obtained through such means will be voided and the account will be permanently terminated.

9 Account Closure & Suspension

Ybet99 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any part of these Terms & Conditions
• Confirmation that the member does not meet the eligibility criteria
• Account closure requested by the member
• A period of inactivity exceeding 12 consecutive months
• Orders from competent authorities

Members who wish to close their account may do so by contacting the ybet99 customer support team via live chat or email. Account closure requests will be processed within 48 business hours. Any valid balance remaining in the account will be returned to the member in accordance with the standard withdrawal procedure.

10 Privacy & Data Protection

Ybet99 is committed to protecting the privacy and security of every member's personal data. The collection, storage, and use of your personal data are carried out in accordance with ybet99 Privacy Policy which forms part of this agreement.

In brief, ybet99:

• Using 256-bit SSL encryption to secure all communications and transactions
• Not selling or disclosing members' personal data to third parties without consent, except where required by law
• Retaining transaction data for the period required under Malaysian financial laws
• Granting members the right to request access to, correction of, or deletion of their personal data

For full details on how ybet99 handles your personal data, please refer to our Privacy Policy ours.

11 Limitation of Liability

To the extent permitted by applicable law, ybet99 is not liable for:

• Financial losses incurred as a result of gaming activity on the ybet99 platform
• Service disruptions or delays caused by circumstances beyond ybet99's control (force majeure), including internet outages, third-party server failures, or natural disasters
• Losses arising from unauthorised access to your account due to your own negligence in protecting your login credentials
• Game results that have been validly processed by the ybet99 system
• Any action or failure on the part of a third-party payment service provider

Ybet99 does not guarantee winnings to any player. All games involve an element of financial risk, and players should participate with full awareness of that risk.

12 Changes to Terms

Ybet99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of any material changes through one or more of the following methods:

• In-platform notifications on ybet99 upon login
• Email to the address registered on the account
• Prominent notice on the ybet99 homepage

Changes will take effect within 7 calendar days after the notice has been issued. Your continued use of the ybet99 platform after the effective date constitutes your acceptance of the updated terms.

It is your responsibility to review these Terms & Conditions periodically. If you do not agree with any changes made, you have the right to close your account before the effective date of those changes.

13 Responsible Gaming

Ybet99 believes that casino gaming and sports betting are forms of entertainment best enjoyed in a healthy and responsible manner. We are committed to providing a safe environment and supporting players who may be experiencing difficulties managing their gaming habits.

Responsible gaming tools available at ybet99 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set the maximum amount of losses you are willing to absorb
• Betting Limits: Set a maximum limit per bet
• Self-Exclusion: Suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Permanently close your account at your own request

If you or someone you know is showing signs of a gambling problem, please contact the ybet99 support team or visit Responsible Gaming page us for information and support resources available in Malaysia.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, ybet99's customer support team is available to assist you 24 hours a day, 7 days a week.

For more general enquiries, you may also refer to Frequently Asked Questions (FAQ) which contains answers to the most common questions asked by ybet99 members.